Stock levels

I am a small honey producer with only a handful of hives in my suburban backyard in Voyager Point. I harvest from Flow Hives only when the honey is capped and ready for harvest, harvesting too early would result in nectar instead of honey being harvested, with moisture content too high the honey can ferment.

The amount necatar coming into the hive and then being evaporated by the bees into honey is determined by the nectar sources at the time as well as the weather for both bee foraging and evaporation of moisture from the nectar to produce honey. Nectar sources and be influenced by rainfall and drought and I only ever harvest honey from the bees when it is safe to do so knowing they have adequate honey stores for their own survival. What I harvest is just excess supply from the hive for you to enjoy.

The availability is also seasonal, with the bees requiring honey stores within the hive to survive over the cooler months where nectar sources may be scarce. However some mild winters in Sydney and many floral sources from both native bushland and suburban gardens can sometimes mean a flow of honey in the cooler months.

I’ve specifically set the website not to accept backorders, there are too many variables as to when the next honey harvest will be available and I don’t want to disappoint. I don’t keep a lot of stock on the shelves and most honey is sold within days of harvest. If a product you are after is out of stock please enter your name and email to be notified when it is back in stock. As I enter inventory into the website you’ll be notified by email and and can place an order immediately.

Shipping information

I offer shipping to most parts of Australia, excluding Western Australia due to honey biosecurity rules preventing untreated honey from entering the state. All shipping methods offer tracking and once your order has been completed you’ll receive an email with tracking details.

Sendle – Delivery to your door by a network of couriers across Australia. There are three satchel rates available, Same City, National & Remote which will be displayed in the cart based on your shipping address. If you live in an area considered ‘remote’ by Sendle it will be more cost effective to choose Australia Post.
Please note that Sendle cannot deliver to Parcel Lockers or PO Boxes, you will need to choose Australia Post for this option.

Australia Post – Delivery to your door, parcel locker or PO Box across Australia. Most smaller orders fit in the small satchel under the 5kg limit.

For most orders the Sendle and Australia Post satchels are adequate. If you are going to make a large order of more than two 1kg jars, more than four 400g jars or more than five 400g PET squeeze please get in contact to discuss shipping options and costs. Both Sendle and Australia Post offer larger sized flat rate shipping sizes

Free Local Delivery

I offer free personal home delivery to the following postcodes: 2170, 2171, 2172, 2173, 2174, 2179, 2211, 2212, 2213 and 2214. When checking out if your shipping address matches you can select Free Home Delivery at the checkout.

I also work in the Sydney CBD so if you want to arrange a time and place to meet get in contact. I am also regularly in the Inner West and Penrith areas so if you don’t mind waiting a little longer until I’m in the area and can drop off then please also get in contact.

**Due to current COVID-19 restrictions in Sydney all deliveries will be contactless. Please leave a note in the order if you have any special instructions on where to leave your honey delivery**

What is raw honey?

Raw Honey is honey that has come out of the bee hive and into a container with no processing, apart from a some screening to remove small pieces of wax that may dislodge during harvesting. It has not undergone any pasteurisation or filtration that kills and removes many of the beneficial components of honey.

Raw Honey should not be given to infants under the age of 12 months due to the risk of botulism

My honey has crystallised what can I do?

Don’t worry all honey will eventually naturally crystallise and it has not gone bad. Simply place your sealed jar into a warm water bath and occasionally stir the honey to get it back into a liquid consistency. Since The Pollinator is raw honey you should ensure the temperature of the honey itself does not exceed 40°C so you can maintain all the benefits of raw honey.